Website Tempest

Clever Solutions For Your Network Challenges

Tempest is a leading provider of network infrastructure equipment and services to major telecom carriers and network operators throughout North America. Our offerings include a wide variety of equipment, services, logistics, and repair solutions.

Tempest is a dynamic and growing entrepreneurial business that is looking to expand its team with the addition of a Sales Support Specialist to work with one of our top sales teams.

The ideal candidate will have one to two years of general business experience, exceptional organizational and communications skills, high energy, and most importantly, is a team player.  This is a unique opportunity to join a winning team and get great on-the-job training.

In this role, you will be responsible for assisting with sourcing and purchasing parts and equipment as required. You will also be partnering with your sales team leader to develop and deliver on customer requirements, enter and expedite sales orders, manage the open orders and delivery timelines, reschedule or find lost shipments, and correspond with customers as needed.

Location: Santa Barbara, CA, or Dallas, TX preferred. Remote possible.

 

Responsibilities:

  • Responsible for managing the open order report, keeping the information updated and accurate. This information is critical to our success and customer satisfaction
  • Responsible for managing purchase order confirmations
  • Coordinate with shipping carriers, schedule equipment pickups, acquire inbound tracking, customs clearance, etc.
  • Work closely with the buyer and warehouse teams in scheduling inbound freight, processing equipment build-ups and teardowns, and expediting critical orders
  • Liaison between Account Manager/Account Executives and the operations team
  • Source equipment as needed and issue purchase orders
  • Create and process sales orders
  • Will be empowered to communicate directly with suppliers, while maintaining respectful linkage to buyer
  • Juggle multiple projects simultaneously and with accuracy to ensure they all move forward towards completion by deadline
  • Aid sales team in coordinating outreach to customers as needed

The key candidate will require:

  • Bachelor’s Degree
  • Negotiation skills and a desire to win
  • Aggressive achiever
  • Organization and attention to detail
  • Analytical skills
  • Ability to follow and give written and verbal instruction
  • Flexible to manage high pressure, sometimes inconsistent and sporadic daily routine
  • Problem analysis and problem resolution skills (Thinking outside the box)
  • Computer skills – Word, Excel, Office; experience with any common CRM system
  • Able to plan and manage multiple projects
  •  

    Company:

     

    Tempest is a leading provider of network infrastructure equipment and services to major telecom carriers and network operators throughout North America. Our offerings include a wide variety of equipment, services, logistics, and repair solutions.

    Tempest is a dynamic and growing entrepreneurial business that is looking to expand its team with the addition of a Sales Support Specialist to work with one of our top sales teams.

    The ideal candidate will have one to two years of general business experience, exceptional organizational and communications skills, high energy, and most importantly, is a team player.  This is a unique opportunity to join a winning team and get great on-the-job training.

    In this role, you will be responsible for assisting with sourcing and purchasing parts and equipment as required. You will also be partnering with your sales team leader to develop and deliver on customer requirements, enter and expedite sales orders, manage the open orders and delivery timelines, reschedule or find lost shipments, and correspond with customers as needed.

    Location: Santa Barbara, CA, Dallas, TX or remote

     

    Responsibilities:

    • Responsible for managing the open order report, keeping the information updated and accurate. This information is critical to our success and customer satisfaction
    • Responsible for managing purchase order confirmations
    • Coordinate with shipping carriers, schedule equipment pickups, acquire inbound tracking, customs clearance, etc.
    • Work closely with the buyer and warehouse teams in scheduling inbound freight, processing equipment build-ups and teardowns, and expediting critical orders
    • Liaison between Account Manager/Account Executives and the operations team
    • Source equipment as needed and issue purchase orders
    • Create and process sales orders
    • Will be empowered to communicate directly with suppliers, while maintaining respectful linkage to buyer
    • Juggle multiple projects simultaneously and with accuracy to ensure they all move forward towards completion by deadline
    • Aid sales team in coordinating outreach to customers as needed

    The key candidate will require:

    • Bachelor’s Degree
    • Negotiation skills and a desire to win
    • Aggressive achiever
    • Organization and attention to detail
    • Analytical skills
    • Ability to follow and give written and verbal instruction
    • Flexible to manage high pressure, sometimes inconsistent and sporadic daily routine
    • Problem analysis and problem resolution skills (Thinking outside the box)
    • Computer skills – Word, Excel, Office; experience with any common CRM system
    • Able to plan and manage multiple projects
    • Outstanding communication skills
    • Previous experience working with logistics is preferred

    MUST be fully vaccinated

    Compensation:  DOE

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