Tempest’s LTE Helpdesk Technical Support Service is staffed with LTE Subject Matter Experts who remotely assist Carriers with questions regarding the various phases of integration, deployment, troubleshooting and maintenance of an LTE Network.
Tempest’s LTE SMEs are available to provide analysis, consultation, technical advice and issue resolution recommendations as a Carrier self-performs LTE RAN Network roll out, integration and deployment.
• SME’s to Augment Carrier Staff
• Improve LTE Network Deployment Speed
• Improve LTE Network Quality
• Improve End LTE User Customer Satisfaction
• Save Cost over OEM Helpdesk Services
• LTE Remote eNodeB Integration
• Carrier Add Services
• RF Optimization Services
• BBU Swap Out / Migration Services
• LTE Hardware Supply
• LTE Hardware Repair
• IP Migration Services
• IP Security Audits
• NOC Monitoring
• Preventative Maintenance Services
• Project Management
• Software Updates
