805-879-5050
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    805-879-5050
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    • get a quote

    National 3G TAC Solution

    Proven Team Available to Meet Critical 3G Network Support
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    Proven Team Available to Meet Critical 3G Network Support

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    Summary

    Tempest-3G-TAC-Solution

    Challenges

    • Reduce OPEX for Legacy CDMA support
    • Re-purpose in-house Team towards 4G/VoLTE/5G tasks.
    • Get full coverage for CDMA support (including non-ER tickets Handling
    • Re-establish Leverage with OEM.
    • Help with power/decommissioning plans

    Solutions

    • Proven CDMA support for nations largest carrier
    • Single point of contact for all network requirements (i.e. Emergency Recovery and other severity tickets)
    • Advanced troubleshooting and preventative maintenance recommendations
    • US based English speaking resources

    Results

    • OEM level SLAs
    • Support 80 MTX CDMA switches (and related MGW, BSCs, RNCs, OSS/EMCs, BTSs)
    • Restored 122 Emergency Restoration Tickets
    • Handled over 396 Critical, 4303 Major, 1284 Minor tickets Competent SMEs
    • Cost Savings and Improved Workforce Technical Competence

    How to get started with 3G TAC Solution

    Speak to one of our specialists today to learn how to start saving

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