Network Equipment
Support Services

Repair & Exchange

Send your defective or failed unit to Tempest for testing and repair, and receive a good working unit back within 20 business days. For faster service, your defective unit may be exchanged for a good unit from Tempest’s inventory, at no extra charge.
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Advance Exchange

Request a good working unit shipped from Tempest, and send your defective unit back to Tempest within 30 days.
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Equipment Purchase

Purchase a good working unit in either new or refurbished condition
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Extended Warranty​

Annual or multi-year flat rate service program to cover the repair or replacement of any defective or failed units. Simply return your defective units to Tempest, where we repair and return a good working unit within 20 business days.
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Spare Parts Management

Spares as a Service…A comprehensive and custom parts management service, designed collaboratively to meet SLA requirements and minimize overall hardware management costs. Utilizes services including repair, warehousing, logistics, online fulfillment and inventory management.
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5G Integration Support

Tempest offers a highly competent and experienced technical SMART team with access to either our 24×7 integrations Technical Assistance Center (iTAC) or our customizable Integration Help Desk.
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